![]() ![]() ![]() Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. ![]() Note: This tool applies to Microsoft Windows PC's only. If your printer is not listed, turn it on and click Retry. Once HP Print and Scan Doctor is open, click Start, and then choose your printer. Learn more here Run HPPSdr.exe from the download location on your computer. If you have not set up the printer with the full feature drivers, go to 123.hp.com/setup to download and install the drivers. Mac: Use Diagnose & Fix through HP Smart. HP printers - Scan with HP Scan and Capture (Windows) Install HP Scan and Capture to scan, edit, and share items with a Windows computer. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. Windows: Download HP Print and Scan Doctor. This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. ![]()
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